Maybe I’m still new at this – but emails are one of those activities that still take up an inordinate amount of my time. I’m particular about writing them. I agonize over tone (am I being too familiar?) and clarity (did I get my point across?) and length (am I taking too much of their time?). Most of all, I’m actively trying not to be an asshole. As always, it’s the little things that make it or break it. If I’m writing to someone in the office, asking for this file, that photo, or the other update – I’m asking kindly but, in essence, I’m issuing an order. It pays to be polite, ask kindly, and say “please.” Still, I take it as a given that my ask will be delivered, and soon. So, I can also end my email by saying “thank you.”
The pdf version is available here.