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The ADR Appeal in Moldova: A Buzz Interview with Natalia Balaban of Balaban & Partners

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Moldova’s legal landscape is undergoing a period of gradual yet meaningful transformation, according to Balaban & Partners Managing Partner Natalia Balaban who reports an increased reliance on alternative dispute resolution, strides in digitalization, and a wave of legislative reforms tied to the country’s EU accession ambitions.

"One of the more positive developments we’re seeing is a noticeable increase in the use of arbitration and mediation," Balaban begins. "This shift is likely a response to the lengthy duration of court proceedings. The broader court reform process has been slow and complex, so alternative dispute resolution mechanisms are proving to be a much-needed relief for both businesses and lawyers." Another significant part of the reform process has been the "extensive vetting of magistrates and prosecutors,” Balaban adds. “While it aims to ensure transparency, independence, and integrity in the judiciary, it has also led to disruptions, with many judges leaving the system. This has placed additional strain on the courts and contributed to delays, making alternative dispute resolution even more essential.”

Moreover, Balaban reports that the courts' "e-filing system is continuing to evolve, which is a good sign. However, we need greater support to promote its use. Technically, the system is functional, but there are still a few glitches that need resolving. More awareness and familiarity would help this tool reach its full potential," she explains. As for the broader digitalization efforts, Balaban says that Moldova is making commendable strides. "Authorities are increasingly engaging with citizens through digital platforms, and the introduction of digital signatures has been particularly effective. That said, some issues remain, especially when dealing with cross-border digital signatures. For instance, even though Moldova recognizes EU digital signatures on paper, in practice, authorities sometimes refuse to accept them due to the lack of verification mechanisms, and that creates occasional roadblocks."

Focusing on Moldova’s path to EU accession, Balaban says that it has had a significant impact on the legal landscape. "We’re seeing a whole wave of legislative reforms, some already enacted, others still under discussion or awaiting a vote. There are new laws or amendments proposed across multiple areas, from arbitration and mediation to insolvency. The public procurement legislation has undergone several revisions, including the introduction of a digital procurement system. A new law, currently in its final reading, is expected to be adopted soon, bringing the legal framework fully in line with European standards," she says.

Taking stock of overall market activity, Balaban says that "the bulk of transactional activity we’re seeing right now is local and largely intra-group, in terms of companies and their actions. Unfortunately, we haven’t seen many external investors coming in, the government is doing what it can to improve the investment climate through reforms, but given our geographic proximity to the war in Ukraine, many new investors remain understandably cautious. The market is somewhat dormant at the moment, but we remain hopeful that momentum will return soon."

Finally, Balaban reports that there have been several initiatives aimed at supporting the development of small and medium-sized enterprises, "which are the backbone of Moldova’s economy. While the details and implementation vary, the overall direction seems to be geared toward simplifying procedures, improving access to resources, and encouraging entrepreneurship." She says that, while it's still early to assess the full impact of these initiatives, "it’s certainly a step in the right direction, and one we hope will gain more momentum over time." Additionally, she also says that there is "meaningful support from the EU, including a EUR 1.6 billion package aimed at bolstering business development and infrastructure. This level of backing is crucial for sustaining reforms and unlocking Moldova’s growth potential.”

Moldovan Knowledge Partner

ACI Partners is a leading law firm in Moldova with an expanding network of partners throughout Europe. ACI Partners was established in 2006 and since then has managed to build a very strong and competitive legal practice. Our business strategy strives to deliver a solid and reliable service, going beyond merely grasping the law, which the clients may turn to whenever they need. In reaching this goal, ACI Partners employs a personalized approach to each client, showing a genuine respect for their values and unqualified commitment to their interests and needs, steadily investing in knowledge and data management and ensuring a working environment consistent with our clients’ quality demands and high expectations.

ACI Partners is a one-stop shop law firm proficient in all possible legal matters a business might come across in Moldova, starting with incorporation of a business, and obtaining of all the necessary regulatory permits, continuing with various daily matters, such as contracts, labor, and migration, and finishing with dispute settlement, insolvencies, and criminal investigations. But we pride ourselves especially for our unmatched expertise in most innovative and complex areas for Moldova, as Modern Financial Products, Data Protection, Renewable Energy, Competition, Clinical Studies, Public Procurement, and Regulatory. In our work, we always involve a team of professionals with the relevant skill-mix, which enables us to provide our clients with an integrated and comprehensive advice, superior to our competitors.

ACI Partners has advised the Government of the Republic of Moldova, businesses, international organizations, and other institutions on most challenging transactions, assignments and projects.

ACI Partners is not just another law firm. Over the course of our existence and working in Moldova, and on the international stage for our non-Moldovan clients, we have developed a strong set of core values which, we believe, guide us in everything that we do and, moreover, gives us a competitive advantage – differentiating us from other firms on the market.

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